What is Electronic Medical Billing: Full Guide
Electronic medical billing improves efficiency by submitting medical bills electronically.
85 Insightful HIPAA Compliance Statistics: What Do The Numbers Say?
Since April 2003, the OCR has received over 369,107 complaints related to HIPAA violations.
How to Prevent Healthcare Worker Burnout: 5 Most Effective Strategies
Healthcare worker burnout is a state of emotional, physical, and mental exhaustion brought on by prolonged stress in the workplace.
Improving OAS CAHPS Scores: Text Messaging as an ASC's Secret Weapon
Timely messages sent to patients, worded in ways that bring attention to OAS CAHPS areas of focus, can be a difference-maker for ASCs.
24 Latest Healthcare Texting Statistics Decision-Makers Must Know for 2025
80% of individuals express a preference for using their smartphones to interact with healthcare providers.
Ultimate Guide to Patient Access KPIs for Healthcare Organizations for 2025
Patient access refers to the systems and processes that enable people to obtain the healthcare services they need.
Patient Relationship Management: Full Guide for Healthcare Organizations
A good PRM system gives you a complete view of each patient’s journey, which allows you to deliver personalized care.
What is Hybrid Patient Care Model in Healthcare: Full Guide
Hybrid healthcare is a type of care model that combines in-person and virtual care to offer a more flexible and comprehensive approach.
8 Amazing Benefits of Digital Patient Check-In for Healthcare Organizations
The way patients check in for their appointments has evolved significantly over the years.
7 Common Reasons Why Patients Cancel Appointments
When it comes to managing a healthcare practice, appointment cancellations are more than just a minor inconvenience.
Effective Patient Outreach: Strategies, Best Practices, and Future Trends
Patient outreach refers to the outbound communication efforts directed toward patients, whether done manually or through automated systems.
Benefits of Patient Self-Scheduling in Healthcare: A Comprehensive Guide
Offering self-scheduling allows patients to schedule appointments 24/7, increasing access to care and reducing wait times.
10 Types of Patient Appointment Scheduling: Comprehensive Guide
When it comes to managing appointments in a medical facility, understanding the fundamentals of patient appointment scheduling is crucial.
Centralized Scheduling for Patient Appointments: Benefits and Best Practices
Centralized patient scheduling streamlines the scheduling process, enhances provider utilization, and simplifies operations.
How to Navigate SMS Compliance and FCC Regulations: The Impact on Contact and Call Centers
How to Navigate SMS Compliance and FCC Regulations: Updates on new texting rules and their impact on Contact and Call Centers. Learn more.
How to Create a Patient Satisfaction Survey: Step by Step Guide
Patient satisfaction is a key measure of healthcare quality, reflecting how well the care provided meets the expectations of patients.
How to Increase Patient Survey Response Rates by Using These 11 Strategies
A well-constructed survey, with a clear and straightforward structure, can encourage more patients to participate and complete the survey.
Benefits of Healthcare Automation: 6 Ways Automation in Healthcare Revolutionizes Care Delivery
Healthcare automation uses technology to streamline tasks with minimal human input.
Enhancing Emergency Preparedness: Lessons from COVID-19 and Recent Outages
Emergency preparedness is vital for healthcare organizations to ensure they can respond effectively to unexpected crises...learn more.
What is Patient Journey: Comprehensive Guide for 2025
The patient journey is a term that describes the entire experience a patient has within the healthcare system