ALL-IN-ONE SMS SOLUTION

THE BEST TEXTING SOFTWARE FOR HEALTHCARE

Looking to cut down on no-shows, boost compliance, decrease A/R balance, enhance productivity, and improve patient engagement and satisfaction? Our texting solutions have you covered.

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FEATURE SET THAT TAKES EFFICIENCY AND ENGAGEMENT TO THE NEXT LEVEL

Automated Messaging

Outbox

Custom Web Forms

Automated Messaging

Message History

Interactive Diagram Lists

Send Now or Later (for group/mass)

Direct Text

Multi-Part SMS

White Label

Smart Targeting

Real-time Analytics

Secure & Reliable Architecture

Message Performance Comparison (A/B)

Group - Mass SMS

Mobile Number Failover

Custom Data Fields

Tier One Connectivity

Exportable Reports

Short Codes & 10 DLC's

Basic to Advanced Workflows

Multi-Language

API's Available

Enterprise Scalability

Delivery Receipts

Robust Integrations

Custom Keyword Responses

Caregiver – Secondary Contact Messaging

Priority Inbox

Auto Response (Flows)

Templated Messaging

Bulk Actions

User Level Controls

List Management

Easy Person & Event Import

Multiple Opt-in Options

Self Service Console

Reach Reports

Personalization

Compliant (HIPAA)

SMS With Links (resources)

Two-Way – Conversational Messaging

POPULAR AND POWERFUL PRODUCT FEATURES

Meaningful conversations begin with seamless communication. At Dialog Health, we offer you automated tools that work behind the scenes to ensure better results and improved outcomes.

Dialog Health | SMS for Healthcare, Communication with Patients

Effortlessly send, receive, and respond to texts using our two-way platform. Our technology fully embraces the natural flow of conversations. Whether you're using pre-made responses or freehand replies, our platform ensures seamless response management, making communication a breeze.

Your audience does not need to download an app to engage with you. They receive messages straight to their mobile device and can reach you by simply texting back.

Leverage our built-in dynamic tags and data fields to add meaning to automated messages. Personal touches, like using recipients' names, enhance credibility, and tailoring messages for specific contexts boosts engagement.

Improve patient experience with better conversations. Our technology supports customization: personalization, multi-language messages, expressive emojis, delivery receipts, multi-part messages, and custom reply management tools.

Graphic computer image of Dialog Health's advanced automated workflow texting for healthcare

Our easy-to-use console enables automated and streamlined text messages based on specific trigger events. Whether it's a quick follow-up message or a comprehensive journey, you can set it up effortlessly.

Direct subscribers to surveys, maps, web links, videos, and more through our automated campaign engine. Enhance text experiences by leading them to richer resources.

Leverage dynamic tags and data fields for meaningful automated messages. Our filtering makes it easy. And adding the recipient's name adds authenticity, and personalization like tailoring messages for different scenarios, such as hip vs mammography, heightens the impact.

From simple messaging to advanced, multi-layered workflows, our user-friendly platform supports every stage of the journey. Navigate effectively with conversational message trees enabled by response-driven workflows and APIs.

Graphic computer image of Dialog Health's advanced mass broadcast texting for healthcare

Our on-demand messaging feature allows you to text individuals directly from your console to their phones. Optimize for efficiency with pre-written responses or personalize with free-hand texts. Choose between templates or custom messages. For example, swiftly notify patients about insurance or co-pay info..

From weather alerts to mass emergencies, ensure quick and effective communication. When time is of the essence, and you need to feel confident that you message will get delivered, our Tier-1 connectivity allows you to feel confident with your emergency notifications.

Send robust, one-off or group notifications to a wide audience. Whether it's a message for everyone or a specific segment, you can send it immediately or schedule it for later. For example, you can notify staff about a temporarily down MRI machine.

Utilize our filters, dynamic tags and diverse data fields to reach your selected audience. For instance, send on-demand message to imaging department that the MRI machine is down until tomorrow.

It is made for you. Our user-friendly console allows you to access messaging data whenever you need it. You decide who to message and when, manage inbox and outbox, and tailor message content to improve engagement.

Great communication is as easy as sending a text. Our cloud-based platform makes enterprise-wide two-way texting a breeze. It's easily accessible, user-friendly, and effortlessly scales to match your business needs.

With your console, you're in charge of outgoing messages and inbound management. You can improve outcomes, SMS by SMS. Enjoy real-time, priority inbox control that's easy to search and export.

Benefit from our over a decade of improving communication and engagement in healthcare and HR communications. We provide training complemented by a comprehensive knowledge base and industry-best practices. We are your teammates.

Graphic computer image of Dialog Health's advanced analytics and delivery reports texting for healthcare

With our interactive on-screen dashboard, you get real-time message stats, predictive reach insights, and opt-in metrics at your fingertips. Live automated deliverability reports / receipts for comprehensive message performance details that allow you to take action.

Our dashboards go beyond numbers—they empower action. Text directly, add notes, opt-out, or explore individual messaging histories seamlessly within AnalyticsPRO. This empowering feature puts you in full control of your who needs communication and who does not and when it comes to healthcare that can be critical.

Effortlessly assess campaign and group message performance, fine-tuning strategies through easy comparisons and A/B testing for maximum audience engagement. You can improve outcomes for a single campaign, an entire department or enterprise-wide communication.

Create distinct lists effortlessly from every corner of the platform. Whether it's message data or person and event specifics, our real-time, dynamic filters and bulk actions enable seamless sorting, exporting, and immediate actions. Filter, sort, export...oh my.

Graphic computer image of Dialog Health's HIPAA-compliant advanced texting for healthcare

Trustworthy compliance - our platform prioritizes security and reliability, aligning with the latest SSAE, HIPAA, TCPA, and CITA standards. A dependable text messaging solution you can have confidence in.

From hosting, storage, processing to transmission and opt-in/opt-out management, our cloud-based platform safeguards your data at every stage of the process.

Our Tier 1 carrier connectivity status, ensures best-in-class SMS delivery across all mobile providers, guaranteeing exceptional quality. Basically we are VIPs...so that means you are VIPs. We also offer and support both short and long code utilization, more VIP treatment.

One unified platform, multiple solutions. Our software grows with your demands and expansion. We know healthcare and HR so we built a diverse set of solutions support the entire patient and employee journey to improve outcomes at every stage.

Graphic computer image of Dialog Health's advanced integrations with EHR EMR texting for healthcare

We integrate with the tools you already have and easily connect your data. Either upload directly via the user-friendly interface or use our existing automations to directly import person and event data.

We seamlessly integrate with prominent healthcare partners, EHRs and other scheduling tools to ensure you can start texting without delay. If a specific integration isn't listed, just let us know – we're flexible.

Two-way integrations flow for incoming and outgoing. Basically, it means, send and receive data effortlessly. Our technology supports spans various file types and transfers, facilitating smooth two-way data exchange.

Special project? Want your own branded console tailored to your organization? For special projects, including white label opportunities, we're here to collaborate.

Curious how our clients are surpassing their communication goals of improving engagement and reducing workload?

Dialog Health | Patient Engagement Platform, Improved Patient Experience

ONE EASY, SECURE, POWERFUL
TEXTING PLATFORM

Dialog Health | Business Text Message Service, Hipaa Compliant Messaging

CLOUD BASED SOFTWARE

You just need the internet and a computer - No App to download

Dialog Health | Patient Solution Platform

EASY TO USE CONSOLE

Be up and running quickly and efficiently

Dialog Health | Appointment Reminder Services

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MULTIPLE TEXTING SOLUTIONS

From Appointment Reminders to Surveys and Much More

Dialog Health | HIPPA Texting, HIPAA Compliant Texting

SECURE AND RELIABLE

Fully HIPAA, TCPA, and CTIA compliant platform

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INSIGHTS, BEST PRACTICE, TIPS AND TRICKS

THE BEST TEXTING SOFTWARE FOR HEALTHCARE

FEATURE SET THAT TAKES EFFICIENCY AND ENGAGEMENT TO THE NEXT LEVEL

POPULAR AND POWERFUL PRODUCT FEATURES

Curious how our clients are surpassing their communication goals of improving engagement and reducing workload?