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One text thread from scheduling to payment cuts no-shows, post-op calls, and A/R while freeing up staff across departments.

Patient collection rates have dropped below 50% - two-way texting helps providers recover more revenue, faster, at lower cost.

Evidence-based patient engagement strategies help ASCs reduce no-shows, cut readmissions, and streamline communication.

SMS gives healthcare HR a direct line to deskless staff - boosting recruiting speed, shift coverage, and benefits enrollment.

Your healthcare texting solution is only as good as the support behind it - here's how to tell if your vendor is truly delivering.

Healthcare automation cuts medical errors by billions, reduces staff burnout, and boosts patient satisfaction scores dramatically.

Ten evidence-based strategies - from two-way texting to shared governance - can help hospitals and ASCs boost employee engagement.

Engaged healthcare workers deliver safer patient care, lower turnover, higher satisfaction scores, and stronger financial results.

The ASC industry has grown into a $45.6 billion market, with over 12,000 facilities now performing 80% of U.S. surgeries.

RCS, AI agents, new compliance deadlines, two-way messaging, and text-to-pay are reshaping healthcare texting in 2026.

Healthcare organizations face a persistent challenge: collecting patient balances while maintaining a positive experience. Manual phone calls and mailed statements have long been the default, but they’re expensive, time-consuming, and often ineffective. Patients miss calls, ignore letters, and staff spend hours chasing payments instead of focusing on care. Dialog Health’s HIPAA-compliant texting platform offers a smarter solution — one that improves clarity for patients, driv

Six strategies hospitals use to shorten stays, cut readmissions, and save thousands of staff hours.

Poor patient flow increases harm risk and slows throughput - here are practical strategies to improve it hospital-wide.

Automated patient scheduling saves staff hours, reduces no-shows, and helps healthcare providers cut costs and improve access.

From fewer no-shows to faster payments, patient outreach automation delivers measurable benefits for healthcare providers.

Research shows hospitals with excellent patient experience achieve net margins 2.6x higher than low-rated facilities.

Practical strategies to help hospitals strengthen their bottom line, from tightening revenue cycles to leveraging two-way texting.

Cut your healthcare admin costs by 20% with automation, two-way texting, and AI tools that transform expensive manual workflows.

Dialog Health's 10-day text protocol caught 12% of patients on GLP-1s, preventing 2,184 cancellations and protecting ASC revenue.

Environmental barriers like noise and poor design block healthcare communication, but two-way texting creates new pathways.