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For Physician Practices, New Scam & Spam Rules Boost Value of Texting

The Federal Communications Commission (FCC) has published new rules targeting scam text messaging, which is great news for medical practices using or considering whether to add texting as a communication channel.


In a new Physicians Practice column, Dialog Health Co-Founder and Chief Product Officer Sean Roy explains the FCC's rules and why it's a welcome development for healthcare practices. He then shares key qualities medical practices should look for in a healthcare text messaging company, which include choosing a partner that understands the FCC rules and designs its texting technology to comply with them.


As Roy states, "The FCC's new rules and commitment to cracking down on spam and scam texts will only help to solidify texting as an integral — if not central — component of healthcare communications."



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