- Brandon Daniell
Expert Guidance on Using Texting to Improve Patient Recall and Revenue
Updated: Apr 12
Strengthening patient recall programs is one of the most efficient and effective ways for healthcare organizations to increase revenue while better ensuring patients receive the preventive services that can keep them healthier and reduce risks.
One of the simplest ways for healthcare organizations to accomplish these objectives while reducing costs is to communicate and engage with patients using conversational two-way text messaging, writes Dialog Health Co-Founder and Chief Revenue Officer Brandon Daniell in his latest Medical Economics column.
In the column, "How text messaging improves patient recall and practice revenue," Daniell explains why the manual labor associated making phone calls and sending letters for patient outreach are significant obstacles to recall program success. He then discusses many of the substantial benefits of using text messaging as the communication method to drive recall programs.
Access Daniell's column in Medical Economics.