REAL PEOPLE HELPING YOU GET REAL RESULTS
We liked to think of ourselves as superheroes for solving healthcare’s biggest communication pain points. We are NOT a “marketing – one size fits all” texting company. We are experts in healthcare communication, offering a robust texting platform and solutions designed to tackle healthcare's unique challenges and improve patient communication and engagement. The cape is just for fun.
WE WORK ALONG SIDE YOU TO INCREASE PATIENT ENGAGEMENT
We help you increase engagement and ease your workload with our automated SMS workflows, customized SMS builder, automated responses, and seamless interactions. Our team is dedicated to helping you get results.
HOW WE STARTED
Text messages have an average open rate of 98%
SMS response rate is 4-5x higher than emails
Scrubs to Texts. A chief of staff in scrubs walks into our lunch meeting and drops a question before his fork: "Can you help us text our surgery patients to remind them not to eat after midnight?" That's where it all began – a cry for help in healthcare communication over a decade ago.
The lightbulb moment came to him during an exam – tick, tick, tick – his patient texting away. We're mobile tech and engagement wizards. HIPAA-compliant texting solution? Done. Enter an enterprise-grade, two-way texting marvel, connecting patients with their lifeline – the mobile phone.
As pioneering figures in mobile technology and consumer engagement, our conviction was unwavering: we possessed the expertise to fashion a HIPAA-compliant texting solution poised to revolutionize outcomes for both our healthcare partners and their patients. Our enterprise-level, two-way texting communication software became the white-label SMS solution for Fortune 500 healthcare organizations including the top-ranked hospital in the U.S.
Since then, we've evolved into Dialog Health, delivering this powerful software to thousands of facilities and millions of patients. We've ascended as healthcare communication champions, elevating compliance, cutting costs, reducing workload, and refining outcomes.
Mobile technology meets patient engagement.
GET REAL RESULTS
Don't just take our word for it. Explore the tangible results we've achieved for our healthcare and HR clients. See the remarkable improvements in outcomes and the significant reduction in workload.
Reduced No-Show Rate
Reduced Post-Op Calls
Enrollment Response Rate
At Dialog Health, we embody industry expertise, harness innovative mobile technology, premium integrations, and offer unparalleled customer support to stand as the ultimate healthcare text messaging solution for our clients and their patients and staff. Our unwavering commitment is to provide innovative mobile engagement solutions that drive tangible business outcomes.
"Sending texts to our employees via the Dialog Health platform during COVID-19 has been an easy, quick, and effective way to provide support, encouragement, and guidance during a challenging time."
— Serena Pettes, VP of Marketing/Business Development, Lovelace Health System
trusted by individuals and teams at the world's best companies
CUSTOMER SUCCESS STORIES
Our HIPAA-compliant, two-way texting solutions are delivering transformative results. Enhanced patient satisfaction, streamlined workflows, and improved efficiencies are the real outcomes we're proud to share.
With Dialog Health, we are engaging with and helping our patients through their whole journey. We have already seen a 225% increase in completed pre-appointment documentation and 99% improvement in Net Promoter Score. We're meeting patients where they are; we're interacting with patients the way they're accustomed to, which is their mobile device; and we're communicating with patients in the method they increasingly prefer. Thanks to texting, we're seeing significant productivity gains by eliminating manual outreach efforts while delivering better service to our patients."
- Tina Mentz, Chief Operating Officer, Ambulatory Management Solutions
The visionaries behind Dialog Health – a dynamic fusion of healthcare, mobile technology, innovation, and consumer engagement expertise. Meet the thought leaders improving healthcare and HR communication.
Chief Product Officer, Co-Founder
Has 20 years in technology space with the past 15 years helping companies incorporate mobile into their technology and communication efforts. In addition to his extensive experience in developing and launching mobile marketing solutions, Sean is an active and respected member of the mobile community. Sean has provided mobile solutions for Vodaphone, Twitter, Facebook, and Sky TV.