JOIN OUR TEAM AND MAKE A DIFFERENCE

We are seeking a strategic and results-driven Director of Marketing to lead and grow our B2B demand generation, brand positioning, thought-leadership, and customer marketing efforts. This is a high-impact role for someone who thrives in SaaS, understands healthcare dynamics, and can build and manage marketing programs that generate pipeline and accelerate growth. We’re looking for a strategic thinker who’s also a hands-on producer—someone who can outline the marketing priorities and roll up their sleeves to execute it with precision and urgency.

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Key Responsibilities

Growth & Demand Generation

• Develop, execute, and optimize all B2B demand generation strategies—including content marketing, SEO/SEM, (limited) paid media, email marketing, pr, and b2b social media—with a strong focus on engagement and pipeline contribution.

• Deliver multi-channel “integrated” campaigns that drive qualified leads (MQLs & SQLs) and increase conversion rates.

• Analyze marketing performance data and optimize campaigns based on insights, KPIs, and ROI metrics.

• From impressions to pipeline, you track the full funnel and use data to improve every step of the buyer journey

Leadership & Strategy

• Partner with executive leadership on annual marketing planning, go-to-market strategies, and messaging.

• Lead and mentor a team of internal and external marketing professionals (including contractors, writers, and designers).

• Manage the marketing budget, prioritizing initiatives that drive measurable growth.

Thought Leadership & Content Marketing

• Develop and oversee a consistent pipeline of thought-leadership content, including blog posts, LinkedIn articles, contributed PR columns, client success stories, and whitepapers.

• Write and manage high-impact landing pages, campaign content, and SEO-rich website copy to support awareness and lead generation.

• Collaborate with subject matter experts, leadership, and client teams (case studies) to elevate our brand as a trusted voice in healthcare and SaaS innovation.

Sales Alignment & Enablement

• Collaborate closely with Sales and Sales Operations to align on target accounts, messaging, and MQL handoff.

• Develop sales enablement materials such as case studies, one-pagers, client presentations, and competitive content.

Product Marketing

• Own and evolve the product launches and narrative for healthcare and HR audiences.

• Collaborate with Product and Customer Success teams to create product positioning, messaging, collateral, and content.

• Translate technical product features into client-facing value propositions and benefits.

• Develop strategic partner marketing opportunities and co-brand launches where applicable.

Client & Partner Marketing

• Work closely with Account Managers and CS teams to build marketing materials for customer retention, upselling, and value-add - webinars, newsletters, case studies, surveys, and reviews.

• Develop partner co-branded marketing materials where applicable.

Events & Industry Presence

• Lead the strategy, planning, and execution of industry tradeshows, virtual events, and webinars—managing everything from booth design and staff coordination to post-event reporting and ROI analysis.

Job Requirements & Qualifications

• 8+ years of experience in B2B SaaS marketing, including healthcare or health tech.

• Deep experience leading and implementing demand generation, account-based marketing, and digital campaigns that drive pipeline.

• Proven ability to craft thought-leadership content that drives awareness and credibility, including blogs, articles, contributed columns, case studies, and landing pages.

• Strong content marketing skills, with excellent writing, editing, and brand storytelling abilities.

• Proficient in marketing automation platforms, AI tools, CRM platforms, and analytics dashboards.

• Bonus - if you are efficient with Website Platform WIX and CRM – Zoho.

• Strong understanding of SEO, SEM, and paid media strategy.

• Strong data and analytics experience - you live in the numbers, using performance metrics to guide strategy, maximize ROI, and scale what works.

• Experience managing and mentoring marketing teams and freelancers.

• Exceptional project management, prioritization, and organizational skills.

• You think big, act fast, and are very comfortable with shifting between 30,000 feet and 3 inches.

• You are strategic, but you’re also the one who gets things done.

• Confident leader and collaborator who thrives in a fast-paced, cross-functional environment.

• Bachelor’s degree in Marketing, Communications, Business, or a related field.

• Track record of consistent MQL quota attainment and outperforming metrics.

Contact: jobs@dialoghealth.com

This role is based in Cool Springs, TN.

PLEASE NOTE: We truly appreciate your interest in joining our team! Due to the high volume of applications, we’ll only be contacting candidates selected for an interview. Thank you for understanding, and please know your resume has been received and reviewed.

Dialog Health is an innovative mobile technology solutions platform. We are currently seeking an experienced Sales Team Manager. In this role you will be responsible for driving revenue growth and improving established sales processes. Experience setting sales targets and hitting or exceeding revenue growth goals, motivating sales reps, generating leads and building client relationships. A customer-centric and providing a great service attitude is a must have.

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Job Responsibilities

• Work directly with the Director of Sales to manage top customers

• Responsible for up-selling current customers

• Create plans and execute strategies for expanding business within top accounts

• Turn new enterprise opportunities into expansion opportunities

• Manage some of the companies top mid market corporate accounts

• Focus on both renewals and expansion business within some of the largest customers

• Build long term relationships with key clients, and add value through their life cycle

• Run client calls, demonstrations and see through business to close

• Lead and manage the sales team

• Uncover opportunities for expansion within key accounts

• Keep consistent and clear communication with clients

• Regularly review their goals and how our company is helping to achieve them

• Run sales presentations/ demos

• Work with key decision makers to enhance their mobile applications

• Identify customer at risk of churning and work on strategies to support them

Job Requirements & Qualifications

• 4-7 years of relevant sales experience, SaaS experience preferred

• Bachelor's Degree

• Eagerness and ability to learn

• Comfortable in a small, fun start-up environment with room for growth

• Account Management or Account Executive experience

• Quota carrying / closing experience is a must

• Experience working in a startup or entrepreneurial environment is desired

• Experience managing the full sales cycle from lead gen to close

• Experience diligently managing sales activity in a CRM

• Track record of consistent quota attainment and outperforming metrics

Contact: jobs@dialoghealth.com

Dialog Health is an innovative mobile technology solutions platform. We are currently seeking a Customer Success Associate to provide technical support for our clients. This role will be critical in providing day-to-day support, training and product implementation. It’s important that we find a strong communicator who is able to convey personality and helpfulness. Our ideal candidate is also a keen problem solver on the lookout to expand our product solutions where they may exist for our clients. Responsibilities Include:

• Monitor and manage customer support inquiries. Using critical thinking to prioritize and escalate cases appropriately

• Proactively monitor and maintain customer activity including exporting and reporting

• Maintain customer service logs and analyze data for recurring issues, opportunities, and optimization and regularly communicate to team for continued to innovate platform

• Implement and train customers on Dialog Health’s platform

• Work with our clients to measure ROI and when appropriate create case studies

• Develop strong training strategy to ensure strong results of platform

• Measure productivity, customer satisfaction and service levels

• Build and optimize tools and processes that effectively support our customers

About You:

• Bachelor’s degree and at least 2 to 4 years of customer support experience in a software systems role, preferably in the healthcare industry

• Self-motivated trouble-shooter who fixes customer issues with a smile

• Thrive on delivering innovative solutions

• Have experience implementing and training clients on software systems

• Persistent. In finding ways for our customers and the team to succeed.

• Strong team culture mentality

• You dream big, know how to have fun, and get things done with respect, humility and integrity

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Current Opening - Based in Franklin, Tennessee

Contact: jobs@dialoghealth.com

Dialog Health is an innovative mobile technology solutions platform. We are currently seeking an Implementation Specialist. In this role you will be responsible for helping customers with their installation, configuration and training on the Dialog Health software. You must be customer-centric and excited to provide a great service.

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Job Responsibilities​

• Fully learn and understand company software

• Assist internal team with client onboarding

• Support all new customers to ensure smooth implementation rollouts

• Handle client life cycle from onboarding through the renewal process

• Check in with clients to ensure their needs are met

• Troubleshoot issues and come up with timely solutions

• Ensure adoption, growth opportunities, and client retention

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Qualifications

• 3-5 years of implementation experience, SaaS experience preferred

• Bachelor's Degree

• Proficiency in standard professional tools including ticketing systems, internet research, and computer system literacy

• Exceptional communication Skills – written, verbal, and presentation

• An understanding of web development and web technologies

• Ability to learn new technical processes and services with ease and retain information

• Excellent troubleshooting and problem-solving skills

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Current Opening - Based in Franklin, TN

Contact: jobs@dialoghealth.com