CAREERS AT DIALOG HEALTH

We are growing at Dialog Health and are looking for some extraordinary people. If you love technology and helping organizations improve their communications and the world of texting... 

 

Dialog Health has offices in Nashville, Denver and San Francisco.

WE'RE CURRENTLY LOOKING FOR:

Sales Representatives

 

We are looking for Sales Representatives to present and sell Dialog Health products in the following regions:

  • Chicago

  • Atlanta

  • New York

  • Dallas

  • Denver

  • Orlando

  • Los Angeles

  • San Francisco

As part of our sales team, you’ll lead the charge to bring new clients on board and help create Dialog Health evangelists. You'll introduce prospective customers to the benefits of our program benefits through a consultative sales process and then close the deal, establishing strong client relationships that last for years to come.  You will be part of a company that enjoys bringing innovation that delivers results for their clients.

 Responsibilities include: 

  • Present and sell our innovative products and services to potential clients

  • Follow up on new leads and referrals resulting from marketing activity

  • Achieve personal sales goals and contribute to team sales goals

  • Establish meaningful client and potential client relationships

  • Maintain expert knowledge of the evolving Dialog Health products and the competitive landscape

 
About You:

  • A successful background in business-to-business sales, achieving sales and revenue goals

  • To possess excellent listening, presentation and negotiation skills

  • Your success is not only the sale but providing results for your clients

  • Talent in developing long-term, win/win relationships with your clients

  • You dream big, know how to have fun, and get things done with respect, humility and integrity

If this is you please send your CV/Resume to jobs@dialoghealth.com


Please no phone calls.

Customer Support Representative

 

Dialog Health is an innovative mobile technology solutions platform.  We are currently seeking a Customer Support Coordinator to provide technical support for our clients.  This role will be critical in providing day-to-day support, training and product implementation.  It’s important that we find a strong communicator who is able to convey personality and helpfulness. Our ideal candidate is also a keen problem solver on the lookout to expand our product solutions where they may exist for our clients. 
 
Responsibilities Include:

  • Monitor and manage customer support inquiries.  Using critical thinking to prioritize and escalate cases appropriately

  • Proactively monitor and maintain customer activity including exporting and reporting

  • Maintain customer service logs and analyze data for recurring issues, opportunities, and optimization and regularly communicate to team for continued to innovate platform

  • Implement and train customers on Dialog Health’s platform

  • Work with our clients to measure ROI and when appropriate create case studies

  • Develop strong training strategy to ensure strong results of platform

  • Measure productivity, customer satisfaction and service levels

  • Build and optimize tools and processes that effectively support our customers

 
About You:

  • Bachelor’s degree and at least 2 to 4 years of customer support experience in a software systems role, preferably in the healthcare industry

  • Self-motivated trouble-shooter who fixes customer issues with a smile

  • Thrive on delivering innovative solutions

  • Have experience implementing and training clients on software systems

  • Persistent. In finding ways for our customers and the team to succeed.

  • Strong team culture mentality

  • You dream big, know how to have fun, and get things done with respect, humility and integrity

If this is you please send your CV/Resume to jobs@dialoghealth.com


Please no phone calls.