Hospital Revenue Cycle Management (RCM) Best Practices for Every Stage of the Cycle
Nine hospital revenue cycle best practices, front end to back end, plus how to keep patient billing messages HIPAA-compliant.
8 Revenue Cycle Management (RCM) Mistakes to Avoid
Eight revenue cycle mistakes that leak revenue, from unverified intake data to chasing balances by phone, and how to fix each.
How to Reduce Patient No-Shows & No-Gos Using Two-Way Text Messaging
10 simple, proven SMS Strategies on ways to reduce no-shows and no-gos - improving patient outcomes and satisfaction.
Critical Coronavirus Text Communications for Healthcare Facilities - Summer Resurgence
As I'm winding down my week with Covid...it seemed only appropriate to update our Blog post on best practice communication our healthcare...
Enhancing Recall Campaigns with Conversational Texting: A Game Changer for Healthcare Organizations
This post highlights how our texting solutions are used by top healthcare providers to boost recall revenue and improve patient outcomes.
HCCT24 Recap: Key Insights and Solutions for Healthcare Contact / Call Center's Leaders
A few key takeaways from HCCT including strategies for enhancing patient communication and engagement, and ROI.