DO I NEED TO INVEST IN NEW COMPUTERS OR HARDWARE?

Dialog Health is a cloud-based solution, which only requires an Internet connection. Your organization’s existing computers, laptops, and tablets may be used to run the system.

The typical users of the system are dependent on the type of facility and the intended use case. Examples would be appointment schedulers, care coordinators, pre-op nurses, post-acute care coordinators, call center employees, administrative staff, and HR. Check out our Who We Serve page for more information on our clients.

DO YOU HAVE AUTOMATED SMS WORKFLOWS?

Yes, through our platform you can choose the type of automation that works for your needs. We have the most powerful automated SMS software in the healthcare industry. Check out our automated workflows and other features in the Features section.

We make it easy to integrate your patient or member data into the Dialog Health console. We can accept your data in many formats, such as CSV, HL7, or XML. Dialog Health consistently and securely keeps our system up to date with the information in your EMR or PPM system.

ARE YOU HIPAA-COMPLIANT?

From hosting and storage through processing and transmission, our solution adheres to the latest SSAE and HIPAA standards. Dialog Health protects your data and that of your clients. Redundancy and back-ups also ensure you can trust the ongoing availability of our system and access to your information. Check out our HIPAA-compliant page for more information.

CAN I SEND MESSAGES IN MULTIPLE LANGUAGES?

Yes, the system can send messages in any language!

ENTERPRISE WIDE TEXTING SOFTWARE

TEXT MESSAGING PLATFORM THAT SCALES WITH YOUR BUSINESS

True teamwork thrives when the tools support it. Dialog Health solutions is more than just software – it's a solution crafted for seamless conversation across the patient and employee journey. Elevate your engagement and drastically reduce workload and improve outcomes with easy and efficient workflows.... communication continuum made easy.

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SEE HOW IT WORKS

Dialog Health | Patient Engagement Solutions, Business Texting Software

Pre-Appointment

Chronic Care Management

Appointment

Revenue Cycle Management

Post-Appointment

Scheduling

trusted by individuals and teams at the world's best companies

FEATURES THAT GROW WITH YOUR NEEDS

CORE

Direct Text

Group - Mass SMS

Auto Response (Flows)

Automated Messaging

List Management

Two-Way – Conversational Messaging

ADD VALUE

Multi-Language

Outbox

Multi-Part

Templated Messaging

Bulk Actions

Personalization

ADVANCED

API's Available

Self Service Console

Custom Data Fields

Smart Targeting

Short Codes & 10 DLC's

SMS With Links (resources)

ANALYTICS REPORTING

Reach Reports

Delivery Receipts

Message History

Real-time Analytics

Exportable Reports

User Level Controls

INTEGRATES WITH YOUR SYSTEMS

Our solution excels by enhancing and extending the capabilities of your existing technology through seamless integrations, effortlessly connecting your EHR, RCM, CRM, payment systems, health systems, custom inbound and outbound, and various data formats (CSV, HL7, JSON) and transports (UI, sFTP, or Web API), and much more. We collaborate closely to ensure robust integrations that work harmoniously with your setup.

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Epic

Cerner

Greenway

ModMed

NextGen

Meditech

HealthGrid

SIS Complete

Athena Health

Provation

+ SIS, HST, BHC and More

Most Data Formats

Most Data Transports

Custom Integrations

POWERFUL MOBILE SOLUTIONS.
BETTER ENGAGEMENT.

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Dialog Health | Hipaa Compliant Messaging, Communication with Patients

Dialog Health | Hipaa Compliant Text Messaging

SECURE AND RELIABLE

HIPAA AND FCC COMPLIANT

Privacy and security are non-negotiable in the healthcare industry. Our platform is fully compliant. We adhere to the latest SSAE, HIPAA, TCPA, and CITA standards, while still enabling efficient and effective communication. A text messaging solution you can trust.

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TESTIMONIALS

“Dialog Health has been a terrific addition to our center, allowing us to reach more patients in less time so that our staff can do their jobs more efficiently. Our collectors rave about the feature to text past-due billing reminders to patients as this has sped up collections considerably.”