

We Analyzed 1 Million Healthcare Texts—Here’s What Boosts Click-Through Rates (CTR) - SMS Stats
Healthcare texting analysis of 1 million messages shows 42% click rates and the power of individual link tracking.


Two-Way Texting and Automated Workflows: A Smarter Way to Communicate with Patients
Two-way texting paired with automated workflows helps healthcare organizations cut no-shows, save staff time, and engage patients.


From Scheduling to Payment: How Connected Text Communication Across the Patient Journey Solves Healthcare's Biggest Operational Challenges
One text thread from scheduling to payment cuts no-shows, post-op calls, and A/R while freeing up staff across departments.


How to Improve Patient Payment Collection Rates With Two-Way Texting
Patient collection rates have dropped below 50% - two-way texting helps providers recover more revenue, faster, at lower cost.


Are You Getting the Best Support from Your Healthcare Texting Solution Vendor?
Your healthcare texting solution is only as good as the support behind it - here's how to tell if your vendor is truly delivering.


10 Benefits of Automation in Healthcare That Save Time, Money, and Lives
Healthcare automation cuts medical errors by billions, reduces staff burnout, and boosts patient satisfaction scores dramatically.


Top 5 Healthcare Texting Trends for 2026
RCS, AI agents, new compliance deadlines, two-way messaging, and text-to-pay are reshaping healthcare texting in 2026.


Reduce Hospital Costs - Case Studies Show Why Implementing a Two-Way Texting Solution Reduces Your Costs Long-Term.
Dialog Health cut readmissions 82%, saved thousands of staff hours, and generated $500K+ in new revenue for healthcare facilities.


How Two-Way Texting Powers Modern Patient Education Programs
Half of patients don't understand care instructions, but two-way texting with trackable links transforms education outcomes.


What Would 66% Fewer Patient No-Shows Mean for Your Business?
No-shows cost healthcare $150B yearly—see how recovering 66% of losses could fund 10-36 nurses or major equipment upgrades.


10 Best Practices for Texting in Healthcare: SMS Strategies for Healthcare Providers
Text messaging transforms patient communication, but without proper HIPAA safeguards, it quickly becomes a compliance nightmare.


How to Quickly Improve Patient Experience: Everything You Need to Know
Transform your healthcare practice by focusing on what patients truly want: feeling heard, valued, and cared for at every step.


9 Reasons Why Two-Way Texting is Effective for Labor & Delivery (L&D) Patient Communication
Two-way texting transforms L&D communication with 98% open rates, 36% fewer no-shows, and 82% reduced readmissions.


13 Reasons Why Two-Way Texting is Effective for Bariatric Surgery Patient Communication
Two-way texting transforms bariatric surgery programs by automating patient communication and rebuilding trust with struggling patients.


Better Patient Engagement for Eye Surgery Centers: Real-Time Support via Two-Way Texting
Two-way texting helps eye surgery centers reduce no-shows and streamline patient communication from pre-op through recovery.


8 ASC Case Studies Show How Dialog Health's Two-Way Texting Platform Transforms Surgery Center Operations
Seven ambulatory surgery centers share their transformation stories after implementing Dialog Health's texting platform.


7 Reasons Why Two-Way Texting is the Best Channel for Preventive Outreach in Healthcare
Two-way texting achieves 98% open rates for preventive outreach while enabling instant scheduling and saving staff hours.


9 ASC Trends for 2026: What's Actually Moving the Needle
Surgery centers face dramatic shifts from complex procedure migration to payment reforms and technology adoption.


Patient Mass Messaging: How to Reach Thousands in Minutes
Mass texting transforms patient communication from hours of failed phone calls to instant messages that actually get read.


Why Texting is the Best Way to Send Patients Their NPO Reminders
Text-based NPO reminders achieve 98% open rates while saving hundreds of staff hours on pre-operative phone calls.
