8 Critical Challenges Facing Ambulatory Surgery Centers (ASCs) in 2026 and Beyond
Rising costs, staffing shortages, and credentialing delays create a perfect storm for ASCs struggling to stay profitable in 2026 and beyond.
Healthcare Texting Solutions: Building vs Buying
Healthcare organizations face a critical decision: should they build their own engagement platform or partner with an existing provider.
Is Texting HIPAA Compliant: Rules, Penalties and Best Practices
Standard SMS texting violates HIPAA rules and can cost healthcare providers up to $2.1 million per violation.
How to Reduce Patient No-Shows & No-Gos Using Two-Way Text Messaging
10 simple, proven SMS Strategies on ways to reduce no-shows and no-gos - improving patient outcomes and satisfaction.
Enhancing Emergency Preparedness: Lessons from COVID-19 and Recent Outages
Emergency preparedness is vital for healthcare organizations to ensure they can respond effectively to unexpected crises...learn more.
Critical Coronavirus Text Communications for Healthcare Facilities - Summer Resurgence
As I'm winding down my week with Covid...it seemed only appropriate to update our Blog post on best practice communication our healthcare...
10 Ways to Reduce Patient No-Shows in 2025
Patient no-shows have significant financial and operational costs for healthcare providers.
Enhancing Recall Campaigns with Conversational Texting: A Game Changer for Healthcare Organizations
This post highlights how our texting solutions are used by top healthcare providers to boost recall revenue and improve patient outcomes.
HCCT24 Recap: Key Insights and Solutions for Healthcare Contact / Call Center's Leaders
A few key takeaways from HCCT including strategies for enhancing patient communication and engagement, and ROI.