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Patient access refers to the systems and processes that enable people to obtain the healthcare services they need.

A good PRM system gives you a complete view of each patient’s journey, which allows you to deliver personalized care.

Hybrid healthcare is a type of care model that combines in-person and virtual care to offer a more flexible and comprehensive approach.

When it comes to managing a healthcare practice, appointment cancellations are more than just a minor inconvenience.

Patient outreach refers to the outbound communication efforts directed toward patients, whether done manually or through automated systems.

Offering self-scheduling allows patients to schedule appointments 24/7, increasing access to care and reducing wait times.

When it comes to managing appointments in a medical facility, understanding the fundamentals of patient appointment scheduling is crucial.

Centralized patient scheduling streamlines the scheduling process, enhances provider utilization, and simplifies operations.

A well-constructed survey, with a clear and straightforward structure, can encourage more patients to participate and complete the survey.

The patient journey is a term that describes the entire experience a patient has within the healthcare system

As I'm winding down my week with Covid...it seemed only appropriate to update our Blog post on best practice communication our healthcare...

Patient-centered care is crucial if you want to positively impact the patient experience.

Remote Patient Monitoring (RPM) has revolutionized patient care by offering a proactive approach beyond traditional settings.

Healthcare Texting: Ensure Your Text Messages Are HIPAA and SOC II Compliant - Key Takeaways for patient texting software.

Healthcare organizations face a critical decision: should they build their own engagement platform or partner with an existing provider.

Communicating with patients via text offers numerous benefits, including improved engagement and convenience.

A few key takeaways from HCCT including strategies for enhancing patient communication and engagement, and ROI.

How our Healthcare Contact/Call Centers are using our conversational texting solutions to improve patient communication and engagement.

With about 30% of U.S. adults aged 50-75 overdue for colorectal cancer screenings, and expanded guidelines for ages 45-50, there's an excell

How to overcome language barriers in healthcare - the Role of Multilingual Text Messaging in improving patient outcomes and satisfaction.