

Critical Coronavirus Text Communications for Healthcare Facilities - Summer Resurgence
As I'm winding down my week with Covid...it seemed only appropriate to update our Blog post on best practice communication our healthcare...


Best Strategies to Reduce Patient Call Volume in 2025
Reducing call volume in healthcare is important if the goal is to prevent overwhelm in both patients and office staff.


The Role of Text Messaging in Remote Patient Monitoring and Engagement
Remote Patient Monitoring (RPM) has revolutionized patient care by offering a proactive approach beyond traditional settings.


Automate Healthcare with Text Appointment Reminders
Text appointment reminders offer several advantages for both patients and healthcare organizations.


Enhancing Recall Campaigns with Conversational Texting: A Game Changer for Healthcare Organizations
This post highlights how our texting solutions are used by top healthcare providers to boost recall revenue and improve patient outcomes.


HCCT24 Recap: Key Insights and Solutions for Healthcare Contact / Call Center's Leaders
A few key takeaways from HCCT including strategies for enhancing patient communication and engagement, and ROI.


Please Text Me!! Improving Communication with Conversational Texting
How our Healthcare Contact/Call Centers are using our conversational texting solutions to improve patient communication and engagement.


Maximizing Maternal Health: 11 Ways Texting Can Improve Patient Care and Support
For maternal health providers, communication with patients is frequent. It's also of the utmost importance in ensuring positive...


ASCA 2024 Tradeshow Recap: Key Insights and Solutions for ASC Challenges
Key takeaways from ASCA - how to address critical issues - staff retention, low patient engagement, no-show rates with HIPAA text messaging.


Achieving Healthcare Excellence: 10 Text Messages ASCs Use for Successful Patient Communication
We're fortunate to work with many amazing ambulatory surgery centers, also known as ASCs. These facilities are doing impressive work,...


Revolutionizing Healthcare Communication: Key Takeaways from RISE National 2024
A few key learnings from the RISE National conference. Addressing communication gaps between providers and members was a priority.


Boost Clinical Outcomes & Patient Safety Through Targeted Text Messaging
When we think of texting patients, the types of messages that generally come to mind first are those concerning issues like appointment...


Candid Reflections: My Colonoscopy Journey Made More Uncomfortable by Communication Breakdowns
By Brandon Daniell, President and Co-Founder, Dialog Health With respect to Colorectal Cancer Awareness Month, I’m revisiting my painful...


Improving Healthcare Billing & Collections: The Many Uses of Texting
With patients shouldering more of the financial responsibility for their care, providers must ensure they have highly efficient and...


Leveraging Emojis for Enhanced Engagement: Optimizing Staff and Patient Communication
In today's healthcare landscape, effective communication plays a pivotal role in ensuring quality care and patient satisfaction. Emojis,...


How to Boost Employee Engagement, Satisfaction, and Retention by Leveraging Texting!
In the ever-evolving landscape of healthcare, retaining valuable team members is a crucial challenge. This blog explores how...


Unlocking Success: 12 Days of Texting Strategies for Transformative Results!
In any industry, effective communication is essential, but in healthcare, it's crucial. From optimizing operations to enhancing patient...


10 Reasons GI ASCs Turn to Texting as a Patient Engagement Solution
With about 30% of U.S. adults aged 50-75 overdue for colorectal cancer screenings, and expanded guidelines for ages 45-50, there's an excell


Breaking Language Barriers in Healthcare with Multilingual Text Messaging
How to overcome language barriers in healthcare - the Role of Multilingual Text Messaging in improving patient outcomes and satisfaction.


A Must-Have Healthcare Text Messaging Feature: Multiple Languages
Did you know that nearly 68 million people in the United States speak a language other than English at home? That figure from 2019,...
