SMS SOLUTIONS AND ANALYTICS

POWERFUL HEALTHCARE
TEXTING SOLUTIONS SIMPLE, SECURE, & SCALABLE

Easy-to-use, HIPAA-compliant texting software that will drastically improve patient and staff satisfaction and engagement.

Our easy-to-use platform has proven to reduce staff workload, increase revenue, cut costs and improve patient outcomes. Comprehensive SMS solutions made for healthcare. Learn more today.

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SEE HOW IT WORKS

Dialog Health | Texting Reminders SMS Health Care

Improved Engagement

Patient Satisfaction

Increased Revenue

Reduced Workload

Trusted by leading healthcare brands.

HOW CAN WE HELP YOU IMPROVE YOUR PATIENT AND EMPLOYEE COMMUNICATION?

Reduce No-Shows, No-Gos and Wasted Doses

Easily manage your automated text appointment reminders, confirmations, and NPO instructions from one platform. Cut your phone calls in half while increasing on-time arrivals.

Improve HCAHPS Score

Increase patient satisfaction with better engagement. Sending appointment reminders, surveys, and post-appointment information in a text makes patients happy.

Reduced Account Receivable Days

Use Revenue Cycle Management texting solutions to communicate friendly payment reminders and payment options effectively reducing your accounts receivable balance while fostering better engagement.

Dialog Health | appointment texting, communication with patients, patient journey, business text message service, sms 2 way, sms health care, text app for business, improved patient experience, business texting software

An ASC reduces their AR balance

54%

Increase Recall / Gaps in Care Appointments

Discover the ease of “set and forget” automated and intelligent targeted text campaigns that effortlessly ramp up appointment bookings while enhancing preventive care efforts.

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Minimize Hospital Re-Admissions

Utilize automated post-op text messages, coupled with our live reporting and receipt feature, enabling you to efficiently identify those requiring follow-up and reducing readmission.

Reduce No-Shows and No-Gos

This one is worth repeating. Our HIPAA-compliant texting platform handles all your automated text appointment reminders, confirmations, and more while reducing workload.

Reduce Patient Loss / Leakage

Send text messages to referred patients, with appointment scheduling links or contact number with our user-friendly list segmentation tailored for each appointment referral.

Dialog Health | appointment confirmations and reminders, communication with patients

82%

A hospital reduces their readmissions

Enhance Chronic Care Management

Leverage automated texting workflows to connect with at-risk populations, fostering improved accountability and treatment adherence.

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Increase Compliance / Adherence

Utilize automated texting to boost compliance and adherence, making it easier for patients to stay follow NPO instructions and more.

Enhance Value-based Care

Harness the capabilities of texting to elevate value-based care, establishing seamless communication channels that enhance patient outcomes and engagement.

Improve Engagement and Response Rates

Experience a significant surge in engagement and response rates by leveraging the unparalleled power of texting, which boasts the highest open rate among all communication channels.

Dialog Health | patient texting software, improved patient experience, business texting software, patient engagement platform

83%

Client achieves strong survey response rate

Increase Survey Response Rates

Enhance patient and employee satisfaction through elevated survey response rates and increased enrollment participation, all achieved seamlessly via text messaging.

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Drastically Decrease Phone Calls

By harnessing the capabilities of texting, you can dramatically slash staff phone calls, improving staff productivity while creating a more seamless and better communication experience for patients and employees.

Mass Emergency Text Alerts

Strengthen your organization's emergency communication plan with the implementation of fast, highly reliable, and mass-capable emergency text alerts.

Reduce Staff Hours Per Case

Cut down on staff hours per case with streamlined automated text workflows, real-time delivery receipts, live and direct text options, enhancing efficient communication with patients and staff.

Dialog Health | communication with patients, texting reminders, doctors text, message reminders

92%

Hospital reduce post-op calls

Improve Staff Satisfaction

Boost staff satisfaction through increased efficiency and reduced workload by employing our texting software that minimizes the need for numerous phone calls, streamlining communication—especially during short-staffed periods.

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REAL CLIENT RESULTS

53%

Reduced

No-show Rate

92%

Reduced
Post-op Calls

82%

Readmission
Reduction

HARDEST WORKING TWO-WAY TEXTING PLATFORM IN THE INDUSTRY

As healthcare experts and industry leaders for over a decade our mobile solutions are tailored to meet healthcare needs from patient to staff communication. Our texting solutions have been developed to improve the patient experience while reducing staff workload. A win-win.

CORE FEATURES - Direct, Live, Two-Way, Group, Mass, Response Triggers, Inbound

Best-practice core features include automated two-way texting, keyword response, fixed responses, inbound texts, group and mass texts, links, direct texts and more. Our industry-leading HIPAA-compliant texting solutions are made for healthcare and HR communications.
ADVANCED FEATURES - Conversational Workflow, Trigger, Calendar, Drip, Smart Targeting

Easy-to-use advanced features like automated workflows, auto responses, trigger/calendar texts, drip campaigns, smart targeting, list management, customizable and personalized automated SMS, as well as real-time analytics and delivery receipts. Taking your engagement to the next level.
WORKFLOW FEATURES - Automated Workflow, Personalized Triggers, Templated Healthcare Campaigns

Set and forget automated text workflow campaigns to your specific needs. Seamlessly automate follow-ups, reminders, and personalized messages based on user actions. Create a workflow, define triggers, set conditions, and let our platform do the rest. Enhance patient engagement and optimize communication with our powerful software. We know healthcare and have best-practice templates from easy scheduling SMS to complicated patient (departmental) workflows.
MORE FEATURES - Multi-Language, 10 DLCs, Real-time Reports and Analytics

Our platform's capabilities extend beyond texting, encompassing API solutions, short codes, real-time analytics, live action insights, 10 DLCs, a secure and reliable architecture, custom white labeling, and much more to improve your communication strategies. LEARN MORE: FULL FEATURES →

POWERFUL MOBILE SOLUTIONS.
BETTER ENGAGEMENT.

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THE ULTIMATE TEXTING SOLUTION FOR PATIENT AND EMPLOYEE COMMUNICATION.

ONE PLATFORM. MULTIPLE TEXTING SOLUTIONS.

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TESTIMONIALS

“Dialog Health has been a terrific addition to our center, allowing us to reach more patients in less time so that our staff can do their jobs more efficiently. Our collectors rave about the feature to text past-due billing reminders to patients as this has sped up collections considerably.”