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Don't just take our word for it. Explore the tangible results we've achieved for our healthcare and HR clients. See the remarkable improvements in outcomes and the significant reduction in workload.
53%
Reduced No-Show Rate
92%
Reduced Post-Op Calls
82%
Readmission Reduction
78%
Enrollment Response Rate
REDUCED NO-SHOWS BY 34% DRASTICALLY INCREASING REVENUE
PHYSICIANS GROUP
Physician group uses Dialog Health to help reduce no-shows and increase revenue.
34%
REDUCED NO-SHOWS
+100K
INCREASED REVENUE
:)
DECREASED WORKLOAD
THE CHALLENGE
The physician services division of a large health system had a goal of reducing appointment no shows. Missed appointments were costing them considerable time and money. The primary form of appointment related communication was automated phone calls.
THE SOLUTION
The physician services division implemented a two-way real time text messaging platform from Dialog Health. The platform provides clinics the ability to engage patients via automated messaging, ad hoc (group) messaging and direct text messaging. The system has proven the ability to increase revenue, decrease costs, improve staff workflow and enhance patient satisfaction.
THE RESULTS
The Dialog Health solution dropped the collective no-show rate by 34%, from 7.64% in December to 5.03% in June - in just six months of using the HIPAA-compliant platform. The Physician’s group has projected $100,000 in additional revenue to start.
Dialog Health two-way mobile messaging platform has proven to be an efficient and cost effective way to reduce no-shows and increase revenue.
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