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Communication in healthcare refers to the ways information is shared among individuals to ensure proper care and coordination.

Explore essential Healthcare Call Center Statistics covering patient satisfaction, call handling, and financial impacts to boost success.

Explore how texting transforms healthcare by boosting patient engagement, improving workflows, and unlocking growth opportunities

77% of employers initiate open enrollment in October or November, marking these as the peak months for enrollment activities.

Interoperability in healthcare refers to the ability of different systems to communicate and share various information across platforms.

The average cost of readmissions was 12.4% higher than that of index admissions, totaling $16,300 compared to $14,500.

Electronic medical billing improves efficiency by submitting medical bills electronically.

A good PRM system gives you a complete view of each patient’s journey, which allows you to deliver personalized care.

Hybrid healthcare is a type of care model that combines in-person and virtual care to offer a more flexible and comprehensive approach.

The way patients check in for their appointments has evolved significantly over the years.

When it comes to managing a healthcare practice, appointment cancellations are more than just a minor inconvenience.

Patient outreach refers to the outbound communication efforts directed toward patients, whether done manually or through automated systems.

When it comes to managing appointments in a medical facility, understanding the fundamentals of patient appointment scheduling is crucial.

Centralized patient scheduling streamlines the scheduling process, enhances provider utilization, and simplifies operations.

Patient satisfaction is a key measure of healthcare quality, reflecting how well the care provided meets the expectations of patients.

A well-constructed survey, with a clear and straightforward structure, can encourage more patients to participate and complete the survey.

Healthcare automation uses technology to streamline tasks with minimal human input.

Emergency preparedness is vital for healthcare organizations to ensure they can respond effectively to unexpected crises...learn more.

For companies and HR departments, open enrollment is a critical period requiring strategic planning and effective communication.

As I'm winding down my week with Covid...it seemed only appropriate to update our Blog post on best practice communication our healthcare...