15 WAYS TO USE TRACKABLE SHORT LINKS (with examples!)

Boost Clicks, Track Engagement and Maximize ROI with Trackable Short Links from Dialog Health 

1. Online Scheduling 

2. Appointment Reminders

3. Pre-Visit Intake Forms

4. Insurance & Eligibility Management

5. Check-In & Queue Management

6. Telehealth Access

7. Patient Education

8. Directions & Parking

9. Prescription Refills & Pharmacy Links

10. Billing & Payment Links

11. Discharge & Post-Op Care Instructions

12. Lab Results & Health Records

13. Survey & Patient Feedback

14. Health & Wellness Programs

15. Support Groups & Chronic Care Management

1. Online Scheduling

   By sending concise, clickable links via SMS, healthcare providers can guide patients directly to scheduling pages without requiring them to navigate complex websites or apps. This reduces friction, increases response rates, and helps fill appointment slots more efficiently. Additionally, short links can be tracked for engagement, allowing providers to monitor effectiveness and follow up as needed. Their simplicity and accessibility make them ideal for reaching patients quickly and conveniently, ultimately improving the overall scheduling experience.

   

   
   

2. Appointment Reminders

   Dialog Health Short Links are highly effective for appointment reminders because they offer a fast, convenient way to prompt patients to confirm, reschedule or prepare for upcoming visits. By embedding a short, trackable link in a text message, healthcare providers can direct patients to essential information or action pages with just one tap—eliminating confusion and reducing no-show rates. These links are mobile-friendly, easy to use, and can be personalized, making reminders feel more relevant and timely

   

   
   

3. Pre-Visit Intake Forms

   Dialog Health Short Links are especially valuable for pre-visit intake forms because they simplify the process of collecting essential patient information before appointments. By sending a short, mobile-friendly link via text, providers can direct patients to complete forms securely and conveniently from any device. This reduces wait times, minimizes paperwork at check-in, and ensures that clinicians have accurate, up-to-date information ahead of the visit. The links are trackable, allowing staff to follow up with patients who haven’t completed their forms, ultimately improving operational efficiency and patient preparedness.

   

   
   
   
   

4. Insurance & Eligibility Verification

   Dialog Health Short Links are an excellent solution for streamlining insurance verification. By sending a secure, easy-to-click link via SMS, healthcare providers can prompt patients to verify or update their insurance details before their appointment—saving time at check-in and reducing administrative burdens. These mobile-friendly links improve response rates, ensure more accurate information collection, and allow staff to follow up with patients who haven’t completed the process.

   

5. Check-in & Queue Management

   Dialog Health Short Links are a smart solution for patient check-in and queue management, helping healthcare providers create a more efficient and stress-free experience. By sending a secure, mobile-friendly link via SMS, patients can check in remotely before arriving or upon arrival, reducing front desk congestion and wait times.

6. Telehealth Access

Make telehealth access simple and seamless by providing patients with instant, secure entry to virtual appointments via SMS. Instead of navigating apps or portals, patients receive a direct, mobile-friendly link that connects them to their telehealth session with just one tap. This reduces technical barriers, improves attendance rates, and enhances the overall patient experience. Providers benefit from smoother workflows and fewer missed appointments, while patients enjoy the convenience of care from anywhere.

7. Patient Education

Short Links are a powerful tool for delivering patient education in a way that’s timely, accessible, and engaging. By sending concise, clickable links via SMS, healthcare providers can share important resources—like videos, articles, or care instructions—directly to a patient’s mobile device. This ensures patients receive the right information at the right time, whether it’s pre- or post-visit, and encourages better understanding and adherence to care plans.

8. Directions & Parking

By sending a quick, clickable link via SMS, providers can guide patients directly to maps, parking instructions, or even facility entry points—eliminating confusion and last-minute calls. These mobile-friendly links are easy to access on the go and can be customized for different locations or appointment types.

9. Prescription Refill & Pharmacy Links

By sending a mobile-friendly link via SMS, patients can quickly submit refill requests without needing to call or log into a portal. This reduces phone traffic, shortens response times, and ensures accurate information is collected up front. With trackable engagement and customizable workflows, providers can streamline refill approvals and follow-ups, improving medication adherence and patient satisfaction.

10. Billing & Payment Links

Make it easy for patient to pay their bill with Dialog Health Short Links. Instead of mailing paper bills that can easily be misplaced, communicate with short, clickable link via SMS that takes patients directly to their personalized payment page. This improves collection rates, reduces administrative overhead, and enhances the patient experience by making the process more convenient and transparent.

11. Discharge & Post-Op Care Instructions

There's a lot to remember after a procedure and patients or caregivers may be overwhelmed with information. Dialog Health Short Links provide quick access to discharge and post-op instructions where patients will actually see them - on their phones. This can improve adherence to recovery plans, and allow patients or caregivers to revisit the information anytime.

12. Lab Results & Health Records

    An efficient way to share lab results with patients, Short Links ensure timely communication and improved follow-through. By sending a personalized, mobile-friendly link via SMS, providers can give patients direct access to their lab results without requiring portal logins or mailed documents. This not only speeds up the delivery of important health information but also enhances patient engagement and satisfaction.

    

13. Survey & Patient Feedback

    By sending a short, clickable link via SMS, providers can invite patients to share their experiences right after a visit—when feedback is most accurate and actionable. These links lead directly to surveys, improving response rates and giving organizations valuable insights into patient satisfaction, care quality, and operational improvements.

    

Health & Wellness Programs

With Short Links, you can promote health and wellness programs by making it easier to engage patients in preventive care. Whether it’s encouraging screenings, wellness checks, or vaccination reminders, short links sent via SMS provide a direct, mobile-friendly way for patients to take action.

15. Support Groups & Chronic Care Management

Help patients stay connected to vital support groups and chronic care management resources, promoting better long-term health outcomes. Guide patients to ongoing programs, educational materials, and community support tailored to their condition. These links make it easy for patients to access help when they need it most, fostering engagement, reducing isolation, and improving adherence to care plans.