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Patient outreach refers to the outbound communication efforts directed toward patients, whether done manually or through automated systems.

Offering self-scheduling allows patients to schedule appointments 24/7, increasing access to care and reducing wait times.

When it comes to managing appointments in a medical facility, understanding the fundamentals of patient appointment scheduling is crucial.

Centralized patient scheduling streamlines the scheduling process, enhances provider utilization, and simplifies operations.

Patient satisfaction is a key measure of healthcare quality, reflecting how well the care provided meets the expectations of patients.

A well-constructed survey, with a clear and straightforward structure, can encourage more patients to participate and complete the survey.

Emergency preparedness is vital for healthcare organizations to ensure they can respond effectively to unexpected crises...learn more.

The patient journey is a term that describes the entire experience a patient has within the healthcare system

As I'm winding down my week with Covid...it seemed only appropriate to update our Blog post on best practice communication our healthcare...

Reducing call volume in healthcare is important if the goal is to prevent overwhelm in both patients and office staff.

Remote Patient Monitoring (RPM) has revolutionized patient care by offering a proactive approach beyond traditional settings.

Text appointment reminders offer several advantages for both patients and healthcare organizations.

This post highlights how our texting solutions are used by top healthcare providers to boost recall revenue and improve patient outcomes.

A few key takeaways from HCCT including strategies for enhancing patient communication and engagement, and ROI.

How our Healthcare Contact/Call Centers are using our conversational texting solutions to improve patient communication and engagement.

For maternal health providers, communication with patients is frequent. It's also of the utmost importance in ensuring positive...

Key takeaways from ASCA - how to address critical issues - staff retention, low patient engagement, no-show rates with HIPAA text messaging.

We're fortunate to work with many amazing ambulatory surgery centers, also known as ASCs. These facilities are doing impressive work,...

A few key learnings from the RISE National conference. Addressing communication gaps between providers and members was a priority.

By Brandon Daniell, President and Co-Founder, Dialog Health With respect to Colorectal Cancer Awareness Month, I’m revisiting my painful...