Simple Admit to leverage two-way texting powered by Dialog Health to enhance surgery center operational efficiencies
BALDWINSVILLE, N.Y., and FRANKLIN, Tenn., Nov. 12, 2019 – Simple Admit and Dialog Health are pleased to announce they have partnered to help ambulatory surgery centers (ASCs) use two-way text messaging to enhance clinical workflow and financial performance through more effective communication with patients.
Through the partnership, Simple Admit, a provider of automated patient relationship management solutions for ASCs, has integrated Dialog Health, a two-way texting platform that enables information to be pushed to and pulled from patients, caregivers and healthcare facility staff.
The integration will benefit users of two platforms: Simple Admit, a web-based admissions application that improves the preoperative data collection process, and Simple Pay, a web-based service that enables ASCs to streamline the entire patient responsibility collection process.
Simple Admit users can send automated text messages to patients directing them to an ASC's website to provide their preadmission clinical data (e.g., demographic information, insurance details, complete health history). Simple Pay users can send automated text messages to patients directing them to an ASC's credit card portal or online financing options to make payments.
These automated communications will significantly reduce time spent by an ASC's clinical and business staff making outbound phone calls to patients concerning clinical documentation and financial responsibility. The use of text messaging will also benefit ASCs through improved patient completion of clinical documentation, reduced cancellations, increased collections and strengthened patient engagement and satisfaction.
"Simple Admit continues to look to partner with best-in-breed service providers serving the ASC industry," says Dan Coholan, CEO of Simple Admit "By partnering with Dialog Health, our combined technologies provide the end users — staff and patients — with an industry-leading engagement experience, accessible through the easy-to-use Simple Admit platform."
"Dialog Health's commitment to helping clients increase revenue, enhance staff workflow, eliminate costs and improve patient satisfaction aligns perfectly with Simple Admit," says Brandon Daniell, President of Dialog Health. "By partnering together, we are able to offer best practice in a way that benefits nearly every facet of an ASC."
Users of Simple Admit and Simple Pay interested in leveraging two-way texting via Dialog Health should contact either Dialog Health by visiting www.dialoghealth.com or calling (877) 666-1132 Simple Admit by visiting www.simpleadmit.com or calling (877) 848-4726.
About Simple Admit
Simple Admit is a leading provider of automated patient relationship management solutions for surgery centers. The platform offers providers a customized suite of online services that provides a strong return on investment, increased revenue, improved efficiencies and cost savings from pre-admissions through post-op care. Additionally, the solutions improve patient safety and patient satisfaction and offer patients convenient options to fund their procedures.
About Dialog Health
Dialog Health Inc. is a U.S.-based company that provides a two-way texting platform to organizations which they can leverage as a communication and engagement channel. Two-way texting is a convenient, fast, effective and affordable communication resource for stakeholder engagement. For more information, visit www.dialoghealth.com or call (877) 666-1132.