GET REAL RESULTS

Don't just take our word for it. Explore the tangible results we've achieved for our healthcare and HR clients. See the remarkable improvements in outcomes and the significant reduction in workload.

53%

Reduced No-Show Rate

92%

Reduced Post-Op Calls

82%

Readmission Reduction

78%

Enrollment Response Rate

82% REDUCTION IN READMISSION IN AS LITTLE AS 90 DAYS

HOSPITAL SURGICAL DEPARTMENT

Hospital surgical department works with Dialog Health to reduce readmissions and increase patient satisfaction.

82%

REDUCTION IN READMISSIONS AND PENALTIES

STAFF HOURS WERE SAVED BY REDUCING PHONE CALLS

100%

PATIENT SATISFACTION RATING INCREASED

THE CHALLENGE

The surgical facility needed a more efficient way to reduce work hours per case while, at the same time, improving readmission reduction benchmarks and improving patient satisfaction. THE SOLUTION: Participate in a 90 day POC with Dialog Health, a HIPAA-compliant, cloud based two-way secure automated and real time texting solution.

THE SOLUTION

The Dialog Health platform allowed the surgical facility to get the following results:
- Reduced call volumes and increased compliance in TJR and Endoscopy departments
- Reduced readmission rates and penalties in TJR
- Improved patient satisfaction while improving staff workflow and efficiency.

REQUEST A DEMO

Dialog Health Two-Way Texting Software - Healthcare and HR Leading Platform - HIPAA Compli

Administrator - Hospital Surgical Center

The Dialog Health platform helped our surgical facility to not only reduce our readmissions by 82%...we also saved over 20 staff hours by not having to make TJR and Endo-related phone calls. Our patients liked getting text messages and our staff loved the time-saving and ease of contact.

THE RESULTS

Drastic results in as little as 90 days including:

• 82% Reduction in readmissions and penalties
• 11 Staff hours were by reducing Endo-related phone calls
• 9 Staff hours were saved by reducing TJR-related phone calls
• Patient Satisfaction rating increased from 83% to 100%

Dialog Health’s two-way mobile messaging platform has proven to be an efficient, fast and cost-effective way to reduce readmissions and increase patient satisfaction.