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Texting Is Improving
Call Center's Engagement

Dialog Health’s HIPAA compliant two-way texting solutions will help improve contact rates and inbound calls, strengthen patient and customer engagement, and reduce costs.


ONE EASY, SECURE, POWERFUL TEXTING PLATFORM

 

We connect the computers you already own with the mobile phones people already have.

Secure, two-way texting communication for your business … made easy.

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CLOUD-BASED SOFTWARE - You just need the internet and a computer; no app to download

EASY-TO-USE CONSOLE - Be up and running quickly and efficiently

SECURE AND RELIABLE - Fully HIPAA, TCPA, and CTIA compliant platform

SCALABLE ACROSS YOUR ENTIRE ENTERPRISE - Grows with you and your needs

REPORTING FEATURES - Gather important insights into your employees and business

SET-UP AND INTEGRATION FRIENDLY - Easy integration process with your existing systems

MULTIPLE TEXTING SOLUTIONS - From open enrollment reminders to surveys and much more

ONE PLATFORM WITH MULTIPLE TEXTING SOLUTIONS

 

Our texting platform improves your engagement while increasing productivity.

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APPOINTMENT REMINDERS

REVENUE CYCLE MANAGEMENT

RECALL
CAMPAIGNS

REFERRAL
CAMPAIGNS

MULTIPLE LANGUAGE TEXTS

EVENT TEXT
REMINDERS 

LIVE / DIRECT TWO-WAY
TEXTING

MASS / GROUP / SUBGROUP TEXTS

EMERGENCY COMMUNICATION

ANALYTICS: IMMEDIATE CONTACT SUCCESS

"Using text messaging for referral communication has helped us increase staff productivity and reduce time on manual tasks by eliminating phone calls that often lead to voicemails. Most people call us on the same day they receive the referral text. Texting has proven to be a great asset for our staff and has increased our levels of successful communication."
 
— Healthcare Director

EXAMPLES OF GENERATING INBOUND PHONE CALLS

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Our HIPAA-compliant, two-way texting solutions are delivering real and transformational results for our clients.

95%

REDUCTION IN EMERGENCY PHONE CALLS

83%

SURVERY

RESPONSE RATE

89%

INCREASE OF WEBSITE UTILIZATION

78%

OPEN ENROLLMENT
RESPONSE RATE

86%

REACH RATE FOR OPT-IN TEXTS

90%

RETENTION RATE FOR OPTED-IN EMPLOYEES

95%

OF TEXTS ARE READ WITHIN 3 MINUTES