A SUITE OF ENGAGEMENT TOOLS - ALL ON ONE PLATFORM

POWERFUL HEALTHCARE
COMMUNICATION SOLUTIONS SIMPLE, SECURE, & SCALABLE

Dialog Health delivers more than texting—with a suite of engagement tools on one easy-to-use platform, we help you connect, automate, and analyze for better patient outcomes and stronger business results.

Discover how our platform has proven to transform healthcare communication and engagement.

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SEE HOW IT WORKS

Dialog Health | Texting Reminders SMS Health Care

Trusted by leading healthcare brands.

HOW CAN WE HELP YOU IMPROVE YOUR PATIENT AND EMPLOYEE COMMUNICATION?

Reduce No-Shows, No-Gos and Wasted Doses

Easily manage your automated text appointment reminders, confirmations, and NPO instructions from one platform. Cut your phone calls in half while increasing on-time arrivals.

Improve HCAHPS Score

Increase patient satisfaction with better engagement. Sending appointment reminders, surveys, and post-appointment information in a text makes patients happy.

Reduced Account Receivable Days

Use Revenue Cycle Management texting solutions to communicate friendly payment reminders and payment options effectively reducing your accounts receivable balance while fostering better engagement.

Increase Recall / Gaps in Care Appointments

Discover the ease of “set and forget” automated and intelligent targeted text campaigns that effortlessly ramp up appointment bookings while enhancing preventive care efforts.

Dialog Health | appointment texting, communication with patients, patient journey, business text message service, sms 2 way, sms health care, text app for business, improved patient experience, business texting software

An ASC reduces their AR balance

54%

Minimize Hospital Re-Admissions

Utilize automated post-op text messages, coupled with our live reporting and receipt feature, enabling you to efficiently identify those requiring follow-up and reducing readmission.

Reduce No-Shows and No-Gos

This one is worth repeating. Our HIPAA-compliant texting platform handles all your automated text appointment reminders, confirmations, and more while reducing workload.

Reduce Patient Loss / Leakage

Send text messages to referred patients, with appointment scheduling links or contact number with our user-friendly list segmentation tailored for each appointment referral.

Enhance Chronic Care Management

Dialog Health | appointment confirmations and reminders, communication with patients

82%

A hospital reduces their readmissions

Leverage automated texting workflows to connect with at-risk populations, fostering improved accountability and treatment adherence.

Increase Compliance / Adherence

Utilize automated texting to boost compliance and adherence, making it easier for patients to stay follow NPO instructions and more.

Enhance Value-based Care

Harness the capabilities of texting to elevate value-based care, establishing seamless communication channels that enhance patient outcomes and engagement.

Improve Engagement and Response Rates

Experience a significant surge in engagement and response rates by leveraging the unparalleled power of texting, which boasts the highest open rate among all communication channels.

Increase Survey Response Rates

Enhance patient and employee satisfaction through elevated survey response rates and increased enrollment participation, all achieved seamlessly via text messaging.

Dialog Health | patient texting software, improved patient experience, business texting software, patient engagement platform

83%

Client achieves strong survey response rate

Drastically Decrease Phone Calls

By harnessing the capabilities of texting, you can dramatically slash staff phone calls, improving staff productivity while creating a more seamless and better communication experience for patients and employees.

Mass Emergency Text Alerts

Strengthen your organization's emergency communication plan with the implementation of fast, highly reliable, and mass-capable emergency text alerts.

Reduce Staff Hours Per Case

Cut down on staff hours per case with streamlined automated text workflows, real-time delivery receipts, live and direct text options, enhancing efficient communication with patients and staff.

Improve Staff Satisfaction

Dialog Health | communication with patients, texting reminders, doctors text, message reminders

92%

Hospital reduce post-op calls

Boost staff satisfaction through increased efficiency and reduced workload by employing our texting software that minimizes the need for numerous phone calls, streamlining communication—especially during short-staffed periods.

See why leading organizations trust Dialog Health to improve patient and employee engagement.

We can help.

BETTER ENGAGEMENT. MADE EASY.

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REAL CLIENT RESULTS

66%

Reduced

No-show/No-Go Rate

92%

Reduced
Post-op Calls

82%

Readmission
Reduction

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HARDEST WORKING TWO-WAY TEXTING PLATFORM IN THE INDUSTRY

As healthcare experts and industry leaders for over a decade our mobile solutions are tailored to meet healthcare needs from patient to staff communication. Our texting solutions have been developed to improve the patient experience while reducing staff workload. A win-win.

Set and forget automated text workflow campaigns to your specific needs. Seamlessly automate follow-ups, reminders, and personalized messages based on user actions. Create a workflow, define triggers, set conditions, and let our platform do the rest. Enhance patient engagement and optimize communication with our powerful software. We know healthcare and have best-practice templates from easy scheduling SMS to complicated patient (departmental) workflows.

TESTIMONIALS

“Dialog Health has been a terrific addition to our center, allowing us to reach more patients in less time so that our staff can do their jobs more efficiently. Our collectors rave about the feature to text past-due billing reminders to patients as this has sped up collections considerably.”