Brandon Daniell, president and co-founder of Dialog Health, discusses how healthcare organizations can leverage text messaging to reduce expenses and improve communications with patients and staff members for Healthcare Financial Management Association (HFMA).
The column — " How texting taps into better patient communications and savings opportunities" — is accessible online and scheduled to appear in the December issue of the Healthcare Cost Containment newsletter.
In the piece, Daniell summarizes why texting is an effective communication method and then shares examples of departments within healthcare organizations that use texting — more specifically two-way texting that permit interaction with recipients — to achieve noteworthy savings.
He concludes with insight on how organizations without a texting program can easily start one.
Access Daniell's column on healthcare cost savings.
HFMA represents more than 43,000 healthcare finance leaders from across the healthcare continuum.