GET REAL RESULTS
Don't just take our word for it. Explore the tangible results we've achieved for our healthcare and HR clients. See the remarkable improvements in outcomes and the significant reduction in workload.
53%
Reduced No-Show Rate
92%
Reduced Post-Op Calls
82%
Readmission Reduction
78%
Enrollment Response Rate
THOUSANDS OF TEXT MESSAGES TO OVER 4,000 PEOPLE SIMULTANEOUSLY IN JUST 10 MINUTES
Physician Group
Physician group uses Dialog Health's texting platform helps alert thousands of patient within minutes quickly and reliably. The group used Dialog Health to reach large groups quickly and efficiently and drastically reduce staff phone calls.
+4,000
PATIENTS REACHED IN LESS THAN 10 MINUTES
+14K
STAFF HOURS SAVED BY ELMINATING NEED TO MAKE PHONE CALLS
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IMPROVED STAFF WORKLOAD AND SATISFACTION
THE CHALLENGE
A major practice was having difficulty communicating quickly with patients, staff, and providers when unexpected events happened— increasing stress, confusion, and costs due to miscommunication and the chaos it caused.
THE SOLUTION
The practice implemented Dialog Health’s Ad Hoc mobile messaging solution to send messages to a specific segment of the patient, staff, and provider population.
The Dialog Health platform has brought a new light to the way we communicate with our patients. Outside the appointment reminders, this platform has provided my clinic with the ability to communicate with a mass amount of patients in a very short amount of time. With the ability to send mass texts to specific patients, we have dramatically reduced the number of hours spent on the phone and minimized the stress level within my staff.
Austin R., Physicians Group Administrator
THE RESULTS
Using the Dialog Health Ad Hoc mobile messaging solution, the administrator sent 4,706 messages for 1 practice in 3 locations instead of using phone calls to reach the same population. Total time spent by administrator: less than 10 minutes. The Ad Hoc solution is also a great incentive to get patients to OPT-IN, which in turn increases patient satisfaction.Dialog Health’s two-way mobile messaging platform has proven to drastically reduce staff workload and reach thousands of patients in minutes.
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